Before your appointment

After scheduling your pet’s spay/neuter appointment, an electronic surgery consent form will be emailed to you.  It is important that this form is filled out and submitted before the day of your pet’s appointment to avoid delays at surgery check-in. 

If you did not receive this form, please call us at (214) 742-7722 or email us at spca@spca.org so we can confirm your email and resend. 

If your pet is current on vaccinations, please attach the proof of these vaccinations to the consent form or send them via email to clinic@spca.org.  

FOR PETS 4 MONTHS AND OLDER:

Please withhold food after midnight on the night before surgery. They can have access to water as normal. 

FOR PETS UNDER 4 MONTHS OLD:

Please withhold food after 6 a.m. on the morning of their appointment.  They can have access to water as normal. 

Surgery check-in

• On the morning of your pet’s appointment, please arrive at the clinic between 7:30-8 a.m. 
• Please allow up to 45 minutes to complete the check-in process. If you were unable to complete your consent form electronically, please plan for additional time at check-in. 
• Upon arrival, let the staff know you have arrived by clicking this link (this will also be in your confirmation email).  You may also scan the QR code listed on the signs out front with your smartphone camera. 
• A team member will call you and/or send you a text at the number on file. 
• Stay in your vehicle until notified that your turn for entry has arrived. 
• Take all relevant documents with you when your time to enter arrives, if you have not previously sent them.  Please be aware of any additional services you’d like to request (noted on consent form). 
• Please note: only one person may enter per pet, with the exception of small children requiring supervision. 

Surgery checkout

• Patients may typically be picked up between 3-4 p.m.  You will receive a notification if your pet is ready to be picked up early or later than that. 
• All animals must be picked up by 4:30 p.m. 
• Animals left overnight are not monitored and will accrue additional charges.  
• Upon arrival, let staff know you have arrived by clicking the link provided in your confirmation email or by scanning the QR code listed on the signs in front of the clinic lobby with your smartphone camera.
• A team member will call you and/or send you a text at the number on file. 
• Stay in your vehicle until notified that your turn for entry has arrived, then head to the side door for your pet’s dismissal. 
• If sending another party to pick up your pet, please ensure they are aware of the listed instructions and any outstanding charges.  You may contact the staff to pay beforehand over the phone. 
• Please note: only one person may enter per pet, with the exception of small children requiring supervision.